Applicants are advised to come on their appointments. We cannot accept applications out of turn except for strong compassionate and mitigating circumstances. eg: death of a relative/ close friend or an emergency medical journey to the UK.

Applicants are advised to apply well in advance of their travel date.  The majority of non settlement applications take 5 days to consider with a few requiring further checks which may take up to 15 working days.  Our target is to process 90% of all non settlement applications within this time frame.  Settlement applications take up to 12 weeks to be processed.

For further information about applying for a visa, please visit, www.visainfoservices.com

Travellers who require a visa to enter the United Kingdom must submit all applications for visas for the United Kingdom via the Internet using the www.visa4uk.fco.gov.uk online application service.

For more information please refer to our commercial partner, World Bridge Services on http://www.visainfoservices.com/.

How to apply for a UK visa

Where can I get information?
UK Border Agency and the British Embassy Tunis work in partnership with a commercial organisation, WorldBridge Service to provide a visa service here in Tunisia.

You can find out whether you need a visa and how to apply through WorldBridge Service website  www.visainfoservices.com. All the information provided is supplied and approved by the UK Border Agency.

Where can I get advice?
WorldBridge Service and its staff cannot give you advice on how to complete your application, or what type of visa you should apply for. If you need help with your application or advice about the UK's immigration rules and requirements, you should seek advice from a qualified immigration adviser. In the UK these are immigration advisers regulated by the Office of the Immigration Services Commissioner or legally qualified professionals regulated by designated professional bodies. Their websites are:

• Law Society of England and Wales
• Law Society of Scotland
• Law Society of Northern Ireland
• Institute of Legal Executives

How do I submit my application?
You can submit your application through our online application service service at the visa section of the British Embassy.

Who decides whether I will get a visa?

UK Border Agency staff will process and decide your visa application. WorldBridge Service and its staff play no part in the outcome of your visa application. They cannot influence it in any way.  If any member of staff employed by WorldBridge Service say they can influence your application, you should tell the British Embassy Tunis immediately.

Service standards - complaints and compliments
UKBA aims to offer a fair and professional service to all our customers.  We welcome feedback which tells us where we need to improve.

If you have any comments, or are concerned about the standard of service you received, please let us know. We investigate all complaints fully and will send you a reply within 20 working days

If you wish to complain about the service you received from the UK Border Agency at this Embassy, please address your complaint to the Entry Clearance Manager at the British Embassy.

If you wish to complain about the service you received from WorldBridge Service, you may submit it direct to their website, in person, or to the Entry Clearance Manager above.

Last updated: September 2009

Fees

Find out information about Visa fees.